Exclusive for the insurance building industry.

Overflow Claims works exclusively in the insurance building industry. 

Our assessors have written site forms for all major insurers and loss adjusters. We have sat on the other side of the claim, working inside insurers and insurance builders for decades, and that experience is in every assessment we hand back.

For a builder, it means the assessment arrives complete. Nothing missing, nothing to chase, and no time lost sending it back.

A man in a black shirt with a safety harness inspecting a roof with a clipboard and pen during daytime.
A man in a black shirt with a safety harness inspecting a roof with a clipboard and pen during daytime.

Specialist assessment, without the in-house cost.

By partnering with Overflow Claims for building assessments and roof reporting, builders reduce the cost and overhead of running an in-house assessment team and free their people for the high value work only they can do: project coordination, stakeholder management and client relationships.

An older man with glasses and gray hair sitting at a desk, writing on a notepad with a stylus, with a computer monitor displaying a design software in the background.
An older man with glasses and gray hair sitting at a desk, writing on a notepad with a stylus, with a computer monitor displaying a design software in the background.

It is not a sideline for us,
it is all we do.

Every report we issue has to survive scrutiny from an insurer, an assessor, or a court.

That is the standard we build
to, and it is why builders hand
us the work they cannot afford
to have questioned.

That is the standard we build to, and it is why builders hand us the work they cannot afford to have questioned.

Improved KPIs

Combined services improve KPI outcomes by streamlining processes, reducing duplication of effort and ensuring more consistent, measurable performance across projects.

Combined services improve
KPI outcomes by streamlining processes, reducing
duplication of effort and
ensuring more consistent, measurable performance
across projects.

Safety & Compliance

Safety and compliance underpin every job. All work is carried out in accordance with the relevant standards, regulations and best practice protecting our people, your site, and your claim.

Multidisciplinary Assessment Team

Safety and compliance underpin every job. All work is carried out in accordance with the relevant standards, regulations and best practice protecting our people, your site, and
your claim.

Our multidisciplinary assessment team combines expertise in building inspections, leak detection, thermal imaging, and moisture investigations to accurately identify the source of issues.

Improved Customer Service

Questions are answered the same business day. Findings are explained in plain language, and every recommendation is practical enough to act on without a second opinion. Less time chasing us, less time decoding what we sent.

Improved 
Customer Service

Roofing Compliance Checks

We identify defects, safety concerns, and potential risks, providing clear recommendations to help ensure your roof meets industry requirements.

Roofing
Compliance Checks

A DJI Mavic Mini drone flying outdoors at sunset with the DJI logo above.
A DJI Mavic Mini drone flying outdoors at sunset with the DJI logo above.

DJI Mavic drone reporting
for precision assessments

Leveraging cutting edge technology to enhance our assessment capabilities. Utilising DJI Mavic drones, we provide high resolution aerial inspections of double storey roofs and commercial properties, ensuring accuracy, efficiency and safety in our reporting.

Our drones provide:

→ Detailed Aerial Imaging

→ Enhanced Safety & Accessibility

→ Accurate measurements
→ Property reports with greater efficiency

Person holding a tablet in an office or outdoor setting with the Prime Ecosystem logo at the top.

Synced content 
transfer & integration

Prime Ecosystem transfers reports, images and findings directly into insurance workflows, so each assessment arrives ready to use inside your system. We also adapt our reporting structure to industry-standard, custom built and off the shelf CRM platforms, reducing manual handling and supporting multi user collaboration.

Benefits of the Sync function:


→    Automated data transfer

→    Real-time access and updates

→    Structured CRM integration

→    Multi-user collaboration